Vodacom constant terrible internet!!!!!!!!!
999 ping and 30% packet loss, a weekly occurence. Need I say more. Unacceptable!!!!!!!!!
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
12 Dec 2025, 07:24Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply12 Dec 2025, 07:24
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
's updateReviewer Update
12 Dec 2025, 11:53I need this problem fixed now, not some idiot spewing excuses on a phone, I work online, so slow or no internet costs me money, fix your damn network!!!!!!!
's update12 Dec 2025, 11:53
Reviewer Update
I need this problem fixed now, not some idiot spewing excuses on a phone, I work online, so slow or no internet costs me money, fix your damn network!!!!!!!
's updateReviewer Update
18 Jan 2026, 12:55Every month the same ****ing thing, works fine for 3 weeks and then 1 week absolutly goes to ****!!!! ****ing useless!!!!!
's update18 Jan 2026, 12:55
Reviewer Update
Every month the same ****ing thing, works fine for 3 weeks and then 1 week absolutly goes to ****!!!! ****ing useless!!!!!
's updateReviewer Update
30 Jan 2026, 18:23I've had a total of 10 days now with little to no internet for this month. Everytime I lodge a complaint I get assured the technicians are hard at work on the problem yet the problem continualy persists. I heavily rely on a fast internet connection for my work and thus have lost 10 days of business. I am now concidering legal action as Vodacom is in clear breach of contract for what I'm paying for.
's update30 Jan 2026, 18:23
Reviewer Update
I've had a total of 10 days now with little to no internet for this month. Everytime I lodge a complaint I get assured the technicians are hard at work on the problem yet the problem continualy persists. I heavily rely on a fast internet connection for my work and thus have lost 10 days of business. I am now concidering legal action as Vodacom is in clear breach of contract for what I'm paying for.