VODACOM CONSISTENTLY PROVIDES A **** SERVICE

My fiance logged a call to get the Itemized Billing Report on 16 Jan and was requested to fax the authorization letter and ID copy which she did on 21 Jan. She has called in a number of times since to get the report but each time she gets told a different story. She has spoken to both Buli and Lerato, to name a few, but have been unsuccesful since. We were told that the process takes 48 hours once all has been faxed which makes me wonder: HOW LONG IS VODACOM's 48 HOURS!!! All my business with this company will be moved from this company on receipt of the report!!!!!