Vodacom consistent fibre connectivity outages

We've been having consistent outages month on end with our fibre package which sees us go offline days on end on our Vodacom Fibre! Vodacom contact centre keeps making empty promises with no communication or attempt to resolve this issue for once and for all! I don't know what more we must do but if you guys cannot provide a consistent and reliable service please do us a favour and pull your infrastructure from our estate and get out of here. I have asked for a supervisor or manager to call me to resolve this issue once and for all but it seems no one has the ***** to get to the bottom of this problem. It is an utter disgrace vodacom!! I really on my fibre line for business and this has cost me thousands upon thousands of rand of damages already. A mobile connection as a backup is inconsistent and unreliable for my needs and therefore i need a stable fibre provider! If you guys are not willing and not able to provide a consistent service, why have the infrastructure in place? remove yourselves and allow someone to take over that is actually interested in providing a reliable and consistent service! I don't know what more we can do from our side but enough is enough now!!