VODACOM CONS
I would not go with vodacom, I cancelled my contract due to relocation and the fact that they could no longer provide for me and they have not been deducting but somehow showing that I am missing payments and when checking my credit record they have said I have not paid yet the contract has been cancelled for 6 months. I hate vodacom, they take your money and airtime and anything to con you and take money. I was told this was sorted but iit still has not been
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Replies (2)Vodacom's replyOfficial
15 Mar 2021, 16:24 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply15 Mar 2021, 16:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
18 Mar 2021, 11:38Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Please be advised, our records indicate that your account has been handed over to our Legal Team. You may contact them on ***
Your query has now been resolved. Regards Consumer Website Team
Your query has now been resolved. Regards Consumer Website Team
Best regards,
Vodacom's reply18 Mar 2021, 11:38
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Please be advised, our records indicate that your account has been handed over to our Legal Team. You may contact them on ***
Your query has now been resolved. Regards Consumer Website Team
Your query has now been resolved. Regards Consumer Website Team
Best regards,
