1 reviews | Active since Aug 2019
Vodacom conned me into a contract
I was contacted by a representative regarding the drop in data prices. After explaining that I actually wanted a phone contract but could not get one, because I had to get my credit score up (as I was newly employed then), the lady suggested that I do a small data bundle contract and then after 2 months I can get the contract that I wanted. Needless to say 2 months later I went to a Vodacom store and was told that I was not eligible for the contract, even though I can afford it.
Now I must wait 3 more months, because they checked my eligibility, to maybe be able to get the contract and now I am stuck with a contract that I got conned into. Oh and when they signed me up for the contract they automatically subscribed me to some Hunky Dory service that I wasn't even told about and don't even know what it is and it takes R10 a day from your airtime. I only found out about it about 10 days later.
So I am not happy at all. This ********** tactics is unacceptable.
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Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
