MC
Michelle C

1 reviews | Active since Dec 2019

13 Aug 2020, 11:25

Vodacom connectivity really unreliable

Experiencing a lot of connectivity issues...super unreliable fiber wi-fi. Have to restart router multiple times per day and still waiting gor tech support despite having called in the problem 3 times in the ladt 2 weeks. Also experiencing dropped calls on a daily basis. Vodacom's connectivity is unreliable and frustrating. We've been Vodacom customers for 20+ years with various devices and contracts and we are seriously considering switching service probiders once our contracts terms are up. Any suggestions?

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Replies (1)
Vodacom
Vodacom's reply13 Aug 2020, 13:48
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team