PP
Pieter P

1 reviews | Active since Jan 2014

19 Aug 2020, 05:29

Vodacom connectivity in Pretoria pathetic.

Vodacom's coverage in the Lynnwood area of Pretoria has become pathetic. It would however seem that it's not just signal that's a problem but they have huge congestion on their data network. We were at Lynnwood Bridge shopping centre during loadshedding yesterday (18/08/2020) trying to connect to their network via a personal hotspot with NO success. Even when it connects there was ZERO data throughput! Futhermore, trying to find SOMEWHERE where one could lay a complaint is totally impossible; NO support AT ALL; pathetic, when this contract come to an end it will most definitely NOT be renewed.

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Replies (1)
Vodacom
Vodacom's reply19 Aug 2020, 09:09
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team