Vodacom connectivity and support

Unfortunately I have "Hobsons Choice" when it comes to fibre in my area. As a result I am stuck with a service provider that is not interested in customer service once you have signed up and calling the Vodacom fibre support line will only get you more frustrated. I have had many connectivity issues before with the most recent being a connection that drops continuously every 1-2 minutes. After logging my fibre connectivity issue with Vodacom (over a week ago) and numerous, almost daily calls to the support line I get the simple minded solution of turning the router off and on. News flash... this has not solved the problem before and does not solve the problem this time. (The only glimmer of hope I have is one consultant that feels she might be able to help. Unfortunately she is also not getting the support required) If you are in the fortunate position of using an alternative provider I can only recommend using the customer reviews as a guide to making an informed decision.