L
Lwanda
1 reviews | Active since Mar 2026
05 Mar 2026, 14:12
Vodacom confirmed th...
Vodacom confirmed that my name is clear but still refuses to send me a paid-up letter after many promises and poor service.
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Replies (2)
Vodacom's replyOfficial
06 Mar 2026, 07:13Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team
Best regards,
Vodacom's reply06 Mar 2026, 07:13
Official
Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
13 Mar 2026, 14:06Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, your reference number for the credit is *** which will reflect in 2 working days and will clear the account.
Regards Vodacom Consumer Website Team
Regards Vodacom Consumer Website Team
Best regards,
Vodacom's reply13 Mar 2026, 14:06
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, your reference number for the credit is *** which will reflect in 2 working days and will clear the account.
Regards Vodacom Consumer Website Team
Regards Vodacom Consumer Website Team
Best regards,