CDP
Corné Du Preez
1 reviews | Active since Jan 2023
01 Jul 2023, 14:32
VODACOM CONFIRMATION LONG OVERDUE | NO ASSISTANCE
I have been on pending order confirmation for almost a wrek now. Agter making the order, AND BEING APPROVED! it was said I will get a confirmation call within 1 to 2 days. IT'S ALMOST A WEEK NOW. I cannot believe I wanted to leave my prior provider for this. THIS ORDER IS URGENT and it is UNACCEPTABLE. I called numerous times, staff can't help me yet after numerous emails to customer care I still didn't get a call TO CONFIRM AFTER I HAVE BEEN APPROVED!
VODACOM CAN YOU PLEASE ASSIST ME TO DO THE CONFIRMATION SO I CAN RECEIVE MY ORDER! Before I totally make noice on this bad service ...
PLEASE HELP ME GET THIS SORTED!
Corné
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Replies (1)Vodacom's replyOfficial
02 Jul 2023, 11:32Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Jul 2023, 11:32
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
