RP
Raesibe P

1 reviews | Active since Aug 2018

16 Aug 2018, 18:32

Vodacom confirmation department's frustrations

I called Vodacom to buy two phones and everything was approved. I was told that I should wait for their confirmation department to call me. Until today I am still awaiting the call. This is very frustrating and I hopeless because at the call centre they can't help me.

0
Replies (1)
Vodacom
Vodacom's reply17 Aug 2018, 10:18
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team