RP
Ronnie P
1 reviews | Active since Sept 2019
10 Sept 2019, 15:29
Vodacom Confirmation
I have done a online upgrade on 02/09 today 10/09 I am still awaiting confirmation department to phone me however they did phone me on 09/09 but was in n meeting at that time, I tried phoning back but according to Vodacom agent there is no way to get in contact with confirmation.
How is it possible to take 8 day to get confirmation to phone.
Please give me a call: ***
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
10 Sept 2019, 16:06Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply10 Sept 2019, 16:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
RP
Ronnie P's updateReviewer Update
11 Sept 2019, 09:46Good day
I am still waiting for some one to make contact, I would have thought that a complaint will be handled promptly, speedy and with dignity but I am getting the idea vodacom is all about money
I am still waiting for some one to make contact, I would have thought that a complaint will be handled promptly, speedy and with dignity but I am getting the idea vodacom is all about money
RP
Ronnie P's update11 Sept 2019, 09:46
Reviewer Update
Good day
I am still waiting for some one to make contact, I would have thought that a complaint will be handled promptly, speedy and with dignity but I am getting the idea vodacom is all about money
I am still waiting for some one to make contact, I would have thought that a complaint will be handled promptly, speedy and with dignity but I am getting the idea vodacom is all about money
RP
Ronnie P's updateReviewer Update
11 Sept 2019, 12:06Thank you I eventually got my call
RP
Ronnie P's update11 Sept 2019, 12:06
Reviewer Update
Thank you I eventually got my call
Vodacom's replyOfficial
18 Sept 2019, 15:02Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Your query has now been resolved. Regards Consumer Website Team
Best regards,
Vodacom's reply18 Sept 2019, 15:02
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Your query has now been resolved. Regards Consumer Website Team
Best regards,