1 reviews | Active since Jan 2019
Vodacom - ********* Conduct
We were sold 2 x Laptops under very suspect circumstances in January 2023. The laptops were returned the day after receipt as we expressly told the salesman "Michael" that we did bot want the sales if it did not meet our expectations and needs. Indeed it did not measure up to his false pressure sales lies. On return we phoned numerous times to cancel the sale as well as trying to stop the contract due to the fact that it was false information supp**** to us. After numerous emails, phone calls etc. we are still not relieved of this "sale". Vodacom insists on giving us the run around, yet phone daily because we are overdue for an upgrade. We want our money refunded as they continue to deduct money monthly for products returned to them and nothing done from their side to cancel the contract. This is bordering on ***** as A - The sales person **** about specs B - Products all intact returned to Vodacom the very next day via their own courier who dropped it off and then collected it the very next day. C - Continued charging for a product they have possession of. They duck and dive all the time and enough is enough. How dare they solicited new business when they can't resolve complaint? Vodacom has become a complete disappointment!
Best regards,
Best regards,
Best regards,
Best regards,
Best regards,
Best regards,
I***-8
Could you please get Fortune or your accounts department to call me in connection with the credit passed on my acvount as it is incomplete and we have urgent queries regarding the invoicing for March which is still incorrect and the debit order is about to be processed again. There are other concerns as cancellation is incomplete.
Thank you
Odette
***
I***-8
Could you please get Fortune or your accounts department to call me in connection with the credit passed on my acvount as it is incomplete and we have urgent queries regarding the invoicing for March which is still incorrect and the debit order is about to be processed again. There are other concerns as cancellation is incomplete.
Thank you
Odette
***
