MS
Marius S
1 reviews | Active since Nov 2009
26 May 2025, 16:05
Vodacom condones racial insulta
Vodacom Customer Care and Deputy Information Officer Mpumi Simelane refuse to engage me regarding complaint of Racial Slurs by Vodacom Rewards representative.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
27 May 2025, 08:12 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply27 May 2025, 08:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
MS
Marius S's updateReviewer Update
27 May 2025, 08:21I am not interested in another Consultant phoning me juts to ask what by complaint is. The Deputy Information Officer must be called on to perform her statutory duties. The Md of Vodacom
Rewards should take a keen interest in this matter. Vodacom’s non-responsiveness (other than generic respons to Hello Peter Comment) is indicative that it condones the utterances by their staff
Rewards should take a keen interest in this matter. Vodacom’s non-responsiveness (other than generic respons to Hello Peter Comment) is indicative that it condones the utterances by their staff
MS
Marius S's update27 May 2025, 08:21
Reviewer Update
I am not interested in another Consultant phoning me juts to ask what by complaint is. The Deputy Information Officer must be called on to perform her statutory duties. The Md of Vodacom
Rewards should take a keen interest in this matter. Vodacom’s non-responsiveness (other than generic respons to Hello Peter Comment) is indicative that it condones the utterances by their staff
Rewards should take a keen interest in this matter. Vodacom’s non-responsiveness (other than generic respons to Hello Peter Comment) is indicative that it condones the utterances by their staff
MS
Marius S's updateReviewer Update
27 May 2025, 11:31Vodacom Social Media Office called me :-) and asked me to forward correspondence, which I did, only to receive aresponsee " Your message To: ECC CLO Subject: EC-21EM-2OPALK Sent: Tuesday, 27 May 2025 09:22:01 [text deleted] was deleted without being read on Tuesday, 27 May 2025 09:26: [text deleted]
MS
Marius S's update27 May 2025, 11:31
Reviewer Update
Vodacom Social Media Office called me :-) and asked me to forward correspondence, which I did, only to receive aresponsee " Your message To: ECC CLO Subject: EC-21EM-2OPALK Sent: Tuesday, 27 May 2025 09:22:01 [text deleted] was deleted without being read on Tuesday, 27 May 2025 09:26: [text deleted]