Vodacom - Conclusion - Refer first 2 reviews

This refers to my previous two reviews with regard to the issue with Vodacom Paarl Mall. I decided not to call again and not to go there again after my visit on Sunday 11 November 2018 with no success - and just see what happens. So my son received a message from the store and fetched his phone Monday 19 November 2018 - after he first had to wait for the earphones to come back as well. Scratches/marks were noted on the phone but my advise was if the phone works we'll have to live with that even though it is a new phone. Thus far the problem has not occurred again and all seems to be in order. I don't know what has been done. I hear a lot of bad mouthing from the stores side but really cannot be upset any further. Thank you to the person who made this happen - it is nothing less than what should have been done in the first place - but I appreciate it still. I will not return to this shop again - as I don't have the trust to return which is a pity. I am still contemplating if I will continue with Vodacom at all. In all fairness I just felt to write this review to confirm what the outcome was.