HvdW
Hendrik van der Westhuizen

1 reviews | Active since Nov 2014

15 Mar 2016, 20:59

Vodacom compliment scheme

I was contacted today by an Vodacom agent, thanking me for being a loyal customer, for being a customer for more than 10 years, for spending so much money and always paying my contract on time. I was then promised a FREE Vodacom Power Tab 10 and I have the opportunity to get an 2GB Data Contract at a reduced price of only R169 per month for 24 months. Everything sounded good and I was feeling good about what happened, so I accepted the deals, only to find out after the call that I was **** too and manipulated! That FREE tablet is available on a Data contract for less than the \reduced\" price they were offering the 2GB data for, so in short they promised me a FREE tablet, but in fact they are letting me pay more for on the \"reduced\" data plan than what I would have if I took a new Tablet contract. I can go to MTN and get a better Tablet on a 2GB contract for only R149, or even better I can get a 2GB data contract, sim only for only R99 per month. What a Thank you ?! Vodacom should be ashamed of this scheme they are running ! My loyalty for Vodacom was broken this afternoon. They can cancel this new contract immediately and I am cancelling my Voice contract at the end of this year !"

0
Replies (1)
Vodacom
Vodacom's reply15 Mar 2016, 21:26
Official
Hello heinrichvdw,

We would like to apologise for any inconvenience caused.

We will be in contact with you in order to address this matter.

Kind regards
Consumer Website Team

Best regards,