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henniepalm H
1 reviews | Active since Jul 2017
15 Oct 2020, 10:51
Vodacom complicit in *****
Vodacom is providing my mobile number to people and organizations for unsolicited marketing. I just received and SMS from "PRAY" indicating that I had enrolled for their service: "The first day free and thereafter R5 per day". This makes Vodacom complicit in this *****. Had I not viewed my SMS's I would have been charged R5 per day for a "service" I neither subscribed to nor want.
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Vodacom's replyOfficial
15 Oct 2020, 10:53Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply15 Oct 2020, 10:53
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team