NM
Neo M

1 reviews | Active since Jun 2018

06 May 2020, 11:58

Vodacom completion ridiculous

I have been with Vodacom for a very long time and I’ve been very loyal to th by always making sure my accounts and everything is up to date with no complaints but there’s something that bothers me with vodacom I have a vodacom app and I also use access of their UADD services at times if my app doesn’t want to login I always buy airtime everyday and and get a lot of mega shakes I always play vodacom completions almost everyday but not even a single you will hear that a person won something now my question is are we being bluffed by vodacom or what because they put peoples hopes very high while we buy airtime all the time .

0
Replies (2)
Vodacom
Vodacom's reply06 May 2020, 14:44
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply06 May 2020, 18:42
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly note that all winners will be contacted directly and advised if they have won any prizes.

Please refer to the below T&C's:

https://www.vodacom.co.za/vodacom/terms/promotions/shake-up-summer
 Regards Consumer Website Team

Best regards,