M
Marieth
1 reviews | Active since Aug 2023
22 Aug 2023, 09:30
VODACOM COMPLAUNT
still waiting for Voodacom to call us this is the second review that they will call us. so far nothing no calls or emails yet. very very bad. MR MCJ GROBLER *** ***
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
23 Aug 2023, 08:17 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply23 Aug 2023, 08:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
30 Aug 2023, 10:40Dear Customer
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We have communicated with you via email as well, however no reply from you regarding the proof of payments.
Our records indicate though that the account is in a TopUp Collections Status. Kindly contact the Account Division *** free from a Vodacom sim card.
Regards
Vodacom Consume Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We have communicated with you via email as well, however no reply from you regarding the proof of payments.
Our records indicate though that the account is in a TopUp Collections Status. Kindly contact the Account Division *** free from a Vodacom sim card.
Regards
Vodacom Consume Website Team
Best regards,
Vodacom's reply30 Aug 2023, 10:40
Official
Dear Customer
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We have communicated with you via email as well, however no reply from you regarding the proof of payments.
Our records indicate though that the account is in a TopUp Collections Status. Kindly contact the Account Division *** free from a Vodacom sim card.
Regards
Vodacom Consume Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We have communicated with you via email as well, however no reply from you regarding the proof of payments.
Our records indicate though that the account is in a TopUp Collections Status. Kindly contact the Account Division *** free from a Vodacom sim card.
Regards
Vodacom Consume Website Team
Best regards,