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Aeysha D
1 reviews | Active since Nov 2020
05 Apr 2021, 12:48
Vodacom Complaint since March 2021
Hi, Eventually received a statement reflecting a NIL balance and then I was very shocked to receive a 1st time ever call from a vodacom consultant also stating that my cell number has been converted to prepaid. Just happy that I am done with my vodacom complaint and do not plan to have any further dealings with them. Thanks Hellopeter for all the assistance received.
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Vodacom's replyOfficial
05 Apr 2021, 13:20Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team
Vodacom's reply05 Apr 2021, 13:20
Official
Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team