Vodacom - Complaint nr 3 or 4

Kindly review my previous complaints, I was never renewed but continued my vodacom for another 2 years past the contract renewal without notification (as long as you get a payment its fine, I guess), I`ve complained, then complained again about my complaint as nothing was done, received an unsatisfactory response and then req that my membership be terminated via email and via hellopeter after interacting with the consultant.

I recently wished to get a data package on black friday and was disappointed to hear that my contract with vodacom is still ongoing and my monthly premiums, upon reviewing my bank statement is still continuing to be deducted. This is what complaint number 3 or 4. Please contact me via my email address. Thank you