MK
Mireille K
1 reviews | Active since Mar 2009
10 Jun 2020, 14:56
Vodacom Complaint
On 3 June went to vodacom and saw Carol to upgrade my contact. I asked for a v 60 or note 10+ or s 20 ultra. I was given a g8x which I did not want. Only when I was at Winstons desk did i released I had sign for the incorrect ph all concerned were still talking v60.
To management the sed I was at fault and to me it was sed I wasnt.
Winston told prof that I only realised that i had the wrong ph when I was at his desk. Duan sed that I refused to pay for transfer. I did not refuse I told Winston I did not hv cash and to leave transfer
Is there any way this error can b rectified? I do not feel that vodacom did right by me.
U can contact me on *** or ***
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Replies (1)Vodacom's replyOfficial
10 Jun 2020, 18:02 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Jun 2020, 18:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
