LL
Lisa L
1 reviews | Active since Feb 2020
01 Apr 2022, 14:05
Vodacom complaint
My 2 year contract expired end of Jan this year. Vodacom changes the end date somehow on their system to end of June 2022. I have been battling for a month to get them to correct the date on their system as I am cancelling and porting my number to MTN. Still not done and each time a new consultant tells me they will escalate the matter. Shocking Vodacom!!! I have been with you for so many years and your ethics are terrible
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Replies (1)Vodacom's replyOfficial
01 Apr 2022, 14:17 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Apr 2022, 14:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
