LL
Lisa L

1 reviews | Active since Feb 2020

01 Apr 2022, 14:05

Vodacom complaint

My 2 year contract expired end of Jan this year. Vodacom changes the end date somehow on their system to end of June 2022. I have been battling for a month to get them to correct the date on their system as I am cancelling and porting my number to MTN. Still not done and each time a new consultant tells me they will escalate the matter. Shocking Vodacom!!! I have been with you for so many years and your ethics are terrible

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Replies (1)
Vodacom
Vodacom's reply01 Apr 2022, 14:17
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team