Vodacom complaint.

Hi there.

It is Monday 4 May 2020 and I would like to share my experience with everybody out there

I am very unhappy with the experiance I have received from vodacom and there pathetic customer service.

I ordered fibre 3 weeks ago and still have not received anything to date.

Every time I phone there is a new excuse and they will get back to me that has not happened at all.

I phoned ram this morning and the consultant informed me there is no parcel dispatch to my address or name and surname.

I phoned vumatel as well and they are not aware of me applying for fibre.

This is the type of service received after being with vodacom for more than 20 years.

I feel like canceling this hole process and going to vumatel directly.

My cell number is *** Email is ***

I will never recommend vodacom to anybody.

Francois van Zyl