Vodacom Complaint

<p> </p> <p>I would like to lodge complaint on my Vodacom account . Whereby I have been incorrectly debited on my account, and the banking details had been changed on my account without informing me as the client.</p> <p>I would like to cancel this agreement or contract, as I feel it was a breach of contract and it has put me in bad position on my Bank account.</p> <p> </p> <p>I had asked to upgrade my Data package, but then I got this mess, which no one could explain as to why it had occurred.</p> <p> </p> <p>I had tried to call the Collections Department, my call was then transferred numerous times, and at the end just someone hanging up on me. I am not sure how come the consultant would not even call bac, as I had asked for a solution and a response to my problem.</p> <p> </p> <p>Regards<br /> Christopher Thabane </p> <p>Cell No: ********** 223</p>