1 reviews | Active since Jan 2017

10 Jan 2017, 10:34

Vodacom complaint

<p>I have a contract with Vodacom. I want to cancel my account with them. My contract end June 2017. According to them, I may not cancel the services althought they have suspended me. I am willing to pay what I have usedand for the handset but if I do not get services, I am not paying.</p>

0
Replies (2)
Vodacom
Vodacom's reply10 Jan 2017, 10:47
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

's update18 Jan 2017, 13:34
Reviewer Update

Good day.

It is 18 Jan 2017 and to date I have not had a word from Vodacom??????