Vodacom Complaint

<p>Vodacom allocated a night shift that expires on the 3rd of December 2016. I made calls on the 1st and the 2nd of December during the night shift period. My monthly contract allocation was exhausted. On the 1st I reported this and they said they will rectify. On the 2nd I phoned again to report the second incident and the consultant tells me I don't have night shift. All the information is clear on my Vodacom app and I took a screens hot immediately. This is not acceptable and Vodacom need to own up for their errors.</p>