NR
Nolene R
1 reviews | Active since Apr 2013
11 Jan 2019, 10:06
Vodacom complaint
Ok so I logged a complaint with vodacom on hellopeter two days ago. Vodacom promised to phone me back in connection with my complaint. Well as I should have known I still have not received the phonecall. They also sugested I send an email, which I did with no response. Just another example of how poor their service is!!!
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
11 Jan 2019, 11:03 Dear Customer,
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply11 Jan 2019, 11:03
Official
Dear Customer,
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,