VODACOM COMPLAINT

SR220202 status cancelled. Every effort made to have installation completed. One cable too short. One broken. One fibre line from previous tenant not checked for activation. Order placed 18 January. No internet to date. They cancelled the order forcing me to use an alternate ISP. The new ISP cannot activate the line with Vumatel as Vodacom still reflects the fibre order as theirs. Vodacom cancel the order without instruction from me. VODACOM ignore all emails, calls for assistance including a personal visit to their Head Office. Now I still can't work because they are BLOCKING the new ISP from activating my fibre. PATHETIC SERVICE Vodacom! No response from sales, customer care, supervisor or management.