Vodacom Complain.

On the 14th December 2020, I did my upgrade with Vodacom and I took the laptop. The package includes the Microsoft 365. I received the package in December before I go to my holiday. However I didn't open the package since I was going to the holiday and only opened it when I come back from my holiday towards the end of January. When I open the package the 365 voucher was not there. I called so many times to the Vodacom online and no one could assist. Each time I call I will be told my "matter is being escalate and I will be called back" and no one ever called me back even today. I gave them my MTN number which I'm always available on but no call was received.

The service at Vodacom online is pathetic...