RP
Raesibe P

1 reviews | Active since Aug 2018

16 Aug 2018, 20:17

Vodacom complain

Bought two devices via Vodacom call centre and was told I am going to receive a call from their confirmations department. Until today I did nt receive the call and I do not have those devices. Their call center are not helpful and this is very frustrating. I am tired of promises that never yield results. Please help to get the devices that I have ordered...

0
Replies (1)
Vodacom
Vodacom's reply17 Aug 2018, 10:17
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,