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stefano C
1 reviews | Active since Jan 2020
15 Jan 2020, 10:46
Vodacom competion ****
This is related to Vodacom ShakeUp Summer. Numerous entries were obtained during December for the draw to take place on 21/01/2020 but all had an expiry date of 31/12/2019. How is it possible to get entries for a prize , when any entry expires before the draw date, what's up with this Vodacom shake up summer , please explain cause I see that this compliant has occurred to numerous people
Helpful (0)
Replies (6)0
Replies (6)
Vodacom's replyOfficial
15 Jan 2020, 11:06Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply15 Jan 2020, 11:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
sC
stefano C's updateReviewer Update
15 Jan 2020, 12:32voda4.png 80.56 KBvoda5.png 80.28 KBvoda7.png 81.42 KBvodacom3.png 80.56 KBVodacom 2.png 86.28 KB
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stefano C's update15 Jan 2020, 12:32
Reviewer Update
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stefano C's updateReviewer Update
15 Jan 2020, 13:35voda4.png 80.56 KBvoda7.png 81.42 KBvoda7.png 81.42 KBvoda4.png 80.56 KBVodacom.png 80.64 KBvodacom3.png 80.56 KB
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stefano C's update15 Jan 2020, 13:35
Reviewer Update
voda4.png 80.56 KBvoda7.png 81.42 KBvoda7.png 81.42 KBvoda4.png 80.56 KBVodacom.png 80.64 KBvodacom3.png 80.56 KB
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stefano C's updateReviewer Update
20 Jan 2020, 09:45STILL WAITING , COMPETITION ENDS TOMORROW
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stefano C's update20 Jan 2020, 09:45
Reviewer Update
STILL WAITING , COMPETITION ENDS TOMORROW
Vodacom's replyOfficial
03 Feb 2020, 14:01Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that the shakeup summer entry expiry dates are different to the draw dates.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,
Vodacom's reply03 Feb 2020, 14:01
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that the shakeup summer entry expiry dates are different to the draw dates.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,
sC
stefano C's updateReviewer Update
03 Feb 2020, 14:10thanks for confirming , but you have still not indicated how you are going to refund me the 400 odd competition entries if the entry expires before the draw date , how is one suppose to participate then ?? please advise me if you are going top attend to this matter with a matter of urgency , my next steps are the competition commission
sC
stefano C's update03 Feb 2020, 14:10
Reviewer Update
thanks for confirming , but you have still not indicated how you are going to refund me the 400 odd competition entries if the entry expires before the draw date , how is one suppose to participate then ?? please advise me if you are going top attend to this matter with a matter of urgency , my next steps are the competition commission