Vodacom ******* company!

Last month I called in and requested for premature cancellation quote which I received. I made the payment on the 15 July 2024 totalling R1275.72 and then printed the proof of payment and went to Alberton Vodashop to send through to the cancellation department. Today I find out that the cancellation has not been made and that the documents have not been received & that the contract is still active!! I'm so aggravated by this network and it's bunch of *********** staff! I want the contract cancelled TODAY!