Vodacom communication non existent

Item: Vodacom
Rating: 1
Author: Faizee B

Vodacom neglected to tell me my contract was coming to an end. I've been paying a month to month rate for 9 months. No communication. No call and they have the audacity to say that they don't have my contact number. Absolute nonsense.

Helpful (0)

Replies (3)

Vodacom's replyOfficial

06 Mar 2026, 13:58

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team.

Vodacom's reply06 Mar 2026, 13:58

Official

Faizee B's updateReviewer Update

10 Mar 2026, 13:15

And here I am....still waiting for a call.

Faizee B's update10 Mar 2026, 13:15

Reviewer Update

And here I am....still waiting for a call.

Faizee B's updateReviewer Update

10 Mar 2026, 16:44

Still waiting for the call....

Faizee B's update10 Mar 2026, 16:44

Reviewer Update

Still waiting for the call....