Vodacom Committing *****

I was contacted by a sales agent from Vodacom to sell a migration on my phones with Vodacom. In the recorded conversation I had 2 specific questions 1 .Are you a vodacom sales person or a contractor 2. Will there be an impact on monthly subscription On both question I had 1 from Vodacom 2 No and guess what none where true so while a recording is made this person lies and commits ***** to make you believe into agreeing to a better offer at the same price. After 8 calls to CRM I did not get any feedback or any intend for help. So this is how Vodacom conducts business breaking every code of conduct and business practice. Be careful this company is snizsters and it seems will do anything to make sales. Then I sent a mail to the head of CR Mss Nell and this also did not have any effect. This to me is theft and ***** Vodacom should be ashamed in this action and endorsing it. Then for managers to walk away from a problem is even worse definitely my last contracts with these ******* !!!.