VODACOM COMMITS *****, WONT OWN UP OR DO ANYTHING ABOUT IT

Third time I am posting this and other than a call to find out exactly what happened, which was contained in the complaints, I have heard nothing. So here we go again:

In August, Vodacom deducted monies from my account for a contract I had allegedly taken out, to the amount of R328. I had my bank reverse the order and informed Vodacom that I have never had an account with them. They confirmed it was ********** but have so far refused or failed to send me the application which was used to open the account.

At the end of September, they have deducted over R1000 from my account. Once again, I have never had an account with Vodacom and they are now clearly the ones **********ly placing debit orders on my account whilst knowing full well the shouldnt.

Vodacom is flatly ignoring me and if this is not resolved by supplying me with the documents used to open these accounts, I will assume that Vodacom has acted **********ly (and not negligently) and I will then in turn lodge a ******** charge against them at the police.