Vodacom commits ***** regularly

Vodacom commits ***** once again. I have cancelled my contract 5 times now. I have asked the number to be deleted. And yet, Vodacom deducts R5,600 this month from my account. This is the 4th month running that Vodacom commits *****. There is no excuse for this. A person calls them. When you go into their website "their lines are open 24hrs". Go try calling them. They only tell you that "you reached them outside of office hours", and puts the phone down. Also, on their website "email us". Go click on that. The email service is unavailable. A person is therefore forever in their claws once the big company has grabbed you, and they hold on tight. You cannot escape. And they milk you dry. Oh, and, the answer to this complaint will be : a person fro. VODACOM will contact you soon. Yeah right. I am still waiting for Vodacom to contact me from last time. Hasn't happened.