HY
Hein Y

1 reviews | Active since Oct 2015

06 Oct 2015, 13:43

vodacom commits ***** on my name

about 1 year ago Vodacom committed ***** on my name by supplying a cell phone on my data contract to someone else. Since then I had endless problems with them to clear my name ,they eventually did this 4 months ago ,When I app**** for a second contract last week this problem creped up again .I contacted the credit bureau ,they confirmed that there is no judgements on my name but Vodacom has done 6 enquiries in the last week and this is causing my record to reflect bad. isn't this ironic ,they commit the ***** and when you apply to clear your name they do not know how . I've been sent from pillar to post for assistance at Vodacom and it seems that no one at Vodacom knows how to clear the enquiries on my name at the credit bureau . Please think twice before opening a contract at Vodacom they will stuff up your credit rating and you will not be able to apply for ant debt again . Still waiting for some one to phone me at Vodacom ,seems that they do not have a clue what to do ,what a joke

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Replies (1)
Vodacom
Vodacom's reply06 Oct 2015, 14:21
Official
Hello heinyoung1,

Thank you for your posting.

Your enquiry will be investigated and further feedback will be provided in due course.

Kind regards
Vodacom Consumer Website Team