dD
dagny D

1 reviews | Active since Feb 2016

24 Feb 2016, 07:53

vodacom commits *****,

They changed my pre-paid number to a contract without my concent, I had a lot of problems to change it back. They still have not returned all of my talking points etc, and now Vodacom cuts me off if i phone them, and say that I have exceeded my calls to them. They also loaded my bank account with the debit order for the contract they put on my name. This was all done without my concent

0
Replies (1)
Vodacom
Vodacom's reply24 Feb 2016, 10:29
Official
Hello dagny,

We would like to apologise for any inconvenience caused in this regard.

A consultant will contact you in order to address your concerns.

Kind regards
Vodacom Consumer Website Team