1 reviews | Active since Oct 2016

31 Jul 2023, 13:07

VODACOM COMMITING ***** ON YOUR BEHALF....

My blood is boiling, i am so angry!! Vodacom, if i wasn't tied to you with a contract i would have moved my business to another company in the wink of an eye. So my account due for July 2023 is double that of June 2023.... so isn't that a bit strange? well after investigation i found out, hey i took out a contract effective j 1 July 23 and the biggest joke i wasn't even in South Africa when the contract was opened. Mind boggling.... so i asked Vodacom send me itemized billing of this contract... oh no sorry the email address linked to this number, with my ID number and banking details is not mine!!! how the hell!!! Ok so can i please speak to the ***** department... oh no no sorry Vodacom's ***** department doesn't have a direct line to that department, not surprising as the phones will probably breakdown of all the ***** Vodacom commits on behalf of other innocent customers.... If you ever have to choose please do not choose this useless pathetic company..... i have never dealt with such *********** people that think ***** is ok SERIOUSLY wake up!!!

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Replies (1)
Vodacom
Vodacom's reply31 Jul 2023, 14:06
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team