VODACOM COMMIT ***** ON CONTRACT ACCOUNT!

I AM EXTREMLY UPSET. I HAVE BEEN HOUNDED BY VODACOM EVERY COUPLE OF MONTHS FOR PAYMENT; FOR MY FRADULENT VODACOM CONTRACT ACCOUNT - WHICH VODACOM INTERNAL STAFF AT VODA WORLD ASSISTED WITH THE ***** AND LET SOMEONE TAKE AN UPGRADE ON MY ACCOUNT WITHOUT MY KNOWLEDGE. I HAVE HAD TO PAY OVER R1000 AS I WAS HANDED OVER TO THEIR ATTORNEYS, AND I MADE THE PAYMENT AND I WAS TOLD BY THULISILE FROM HPD ATTORNEYS THAT THEY WOULD INFORM VODACOM AND MY CONTRACT SHOULD BE CONCLUDED (THIS WAS IN APRIL 2025). ON 4TH OF JUNE 2025 I RECEIVED AN EMAIL AT 16:35PM BY JENNIFER SCHULTZ FROM IDA ATTORNEYS WITH THE VODACOM *** INFORMING ME THAT I OWE VODACOM R191.18. HOW IS THIS POSSIBLE AS VODACOM SHOULD BE ABLE TO HAVE SEEN THAT I MADE OVER R1000 PAYMENT AND MY CONTRACT SHOULD HAVE BEN TERMINATED FROM JANUNARY 2025.