WT
Willem T

1 reviews | Active since Jan 2018

20 Feb 2025, 22:46

Vodacom commit ng frude . Breach in contract terms. Exstended my contract with 3 years

In 2022 July upgraded my one cellphone contract. And another contract in November 2022

Vodacom erroresly upgrade the one contract twice on the same number

Vodacom alsow stretch my contact to 6 years where it was 36 month contract

My first quiry with vodacom was in June 2024 To date I have logged multiple complaints to vodacom to rectify this, till date vodacom did not give me any update or rectification on this matter

0
Replies (1)
Vodacom
Vodacom's reply21 Feb 2025, 07:46
Official
 Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team