HR
Hein R

1 reviews | Active since Mar 2013

25 Oct 2016, 16:02

Vodacom comitting ***** (again)

<p>vodacom decided in September to deduct mony from my bank account (i have no service with them and will never, especially now ) call the accounts depending - they dont have anything for my Id or account number i gave them. In beginning october they tried it again this time with a bill sent to my email. The vodashop made me get an affidavit to say I dont have an account. Now they sending threatening leters to pay or else you will be listed. Many people from vodacom promised to call me or to email me, 2 months now with out a word, goes to show you the customer service they deliver, once they have ****** your money they no longer care</p>

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Replies (1)
Vodacom
Vodacom's reply26 Oct 2016, 07:24
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team