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aaliyah.louw aaliyah.louw

1 reviews | Active since Jun 2016

21 Dec 2020, 12:55

VODACOM COMIT TECHNOLOGIES UNPROFESSIONAL, TERRIBLE SERVICE, NO COMMUNICATION AND FALSE ADVERTISING!!!!!!@

COMIT TECHNOLOGIES PHONED ME ABOUT AN UPGRADE ON MY VODACOM EXCITING CONTRACT. I WAS PROMISED A R2500 VOUCHER WITH MY UPGRADE!!! THIS WAS DONE ON THE 18TH OCTOBER 2020 ALREADY, IT IS NOW THE 21ST OF DECEMBER 2020 AND STILL NO VOUCHER!!!!! I HAVE CALLED AND FOLLOWED UP FOR THE LAST TWO AND A HALF MONTHS WITH NO FEEDBACK AND NO COMMUNICATION FROM ANY OF THEM!!! I HAVE BEEN LOED TO AND ****** BY VODACOM AND COMIT TECHNOLOGIES. SO QUICK TO TAKE MY MONEY BUT CANNOT RETURN WHAT I WAS PROMISED!!! THE SERVICE IS PATHETIC AND DISSAPOINTING AS I HAVE BEEN A CUSTOMER OVER 15 YEARS!!!! I WANT TO CANCEL ALL MY CONTRACTS AND I WILL NEVER EVER DEAL WITH VODACOM OR ANY OF THEIR EXTENDED PROVIDERS IF THIS IS NOT RESOLVED WITHIN 48 HOURS. THIS IS UNACCEPTABLE, FALSE ADVERTISING IT SEEMS AND COMPLETELY UNPROFESSIONAL!!!!!@@@

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Replies (2)
Vodacom
Vodacom's reply21 Dec 2020, 14:08
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team 
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aaliyah.louw aaliyah.louw's update24 Dec 2020, 09:52
Reviewer Update
No reply, no feedback yet. Your network is terrible