MS
Mariska S

1 reviews | Active since Dec 2016

12 Sept 2017, 08:05

Vodacom Coming back to me and still waiting 8 days now

I have logged a complaint regarding my data just disappearing. The first complaint I have logged on Hello Peter was on the 4th of September. After saying that they would get back to me and receiving no response, I logged another complaint on the 8th of September. Again, they said that they would get back to me. I am still waiting. Vodacom's service is pathetic.

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Replies (1)
Vodacom
Vodacom's reply12 Sept 2017, 09:11
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team