1 reviews | Active since Mar 2009
Vodacom collections , please wake up
<p>My Nashau mobile phone was ****** , account was not paid for a few monts, but eventually I the account was paid up on 15 January 2016 through Barnard Germond Attorneys who was the collector.</p> <p>On the 17th August I received a sms from Jacobs- Burnard attorneys stating " Legal Action commencing - failure to respond - Verona Re NM084822. I phoned Verona and sent the paid up letter to her via email on that same day.</p> <p>Today I received another sms stating " You have failed to make a payment . We will now issue summons, and judgement- Verona.</p> <p>Please Vodacom sort this out, and communicate with your debt collectors !</p> <p>First ref no NM084822</p> <p>2nd Ref no 810392</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Client
I escalated this matter to the Legal Team for further investigation and feedback.
Kind regards
Vodacom Consumer Website Team
Dear Client
I escalated this matter to the Legal Team for further investigation and feedback.
Kind regards
Vodacom Consumer Website Team
