Vodacom cold calling left me cold.

Cold calling has my blood boiling.

Through cold calling and (at the time) it being close to the time of my upgrade; I am now stuck with a downgraded contract with no device option.

My expectation was the same contract with the same perks at a lower fee. Was that too far fetch? Suprise today going into the Vodacom store to see what new device I can get, only to be told my contract is renewed already. (Think back...oh heck no!!! Not that unnecessary sales pitch for a cheaper contract!!!Why???!)

Seriously Vodacom. I'm now going to be sitting with a smashed screen for another two years?. It was my "birthday prezzie" . My upgrade every two years was the 7th and birthday the next day. I was looking forward to this. Now all ruined, because me wanting to save money and your sales guy leaving out all important details (downgrade! no new phone!!)lulled me into the decision that ultimately has me feeling very negative towards your brand.

The kicker is they say it is past the cancellation period. Heck? Where was this pertinent info. so that I can make an informed decision?

I want my old contract back and to get a new devise.