vodacom cobtract
Their service was too bad My phone was suspended and I called them several times to open my line after R2000 payment,and they promised to open my line,but unfortunately they didn't and everytime when i call I find different people which they don't have same explanation they like untrained people, I am so sad because what they have promised is not delivered, I am thinking of moving from them after more than twenty years having contract with them I wiĺ never recommend any of my family member nor friends to have contract with vodacom they have a very bad bad service ever
I spend Christmas without a phone no one was able to reach me,its so sad
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Replies (2)0
Replies (2)Vodacom's replyOfficial
28 Dec 2020, 07:46 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply28 Dec 2020, 07:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
28 Dec 2020, 11:13Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that you would need to speak to the Collections Division on *** or email *** for further assistance.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,
Vodacom's reply28 Dec 2020, 11:13
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that you would need to speak to the Collections Division on *** or email *** for further assistance.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,
