Vodacom closed to business

<p>We have tried unsuccessfully to obtain a data contract twice with Vodacom.</p> <p> </p> <p>This week, after 5 hours of chasing documentation, completing forms and waiting for attention, the application was unsuccessful because we can't provide somewhat irrelevant documents that Vodacom deems crucial. (Apparently I need a personal employment contract, but I am self-employed, and a director of the business making the application).</p> <p> </p> <p>The franchise staff are poorly trained and informed. On asking I was told we don't need a bank letter, later we did need one. They copied a foreign Visa from my passport(?) as part of the application for good measure.</p> <p> </p> <p>I wanted to write to Vodacom, but can't trust call centre staff for a rational discussion, and the email contact is "temporarily unavailable". </p> <p> </p> <p>So it seems to me Vodacom is not open for business to businesses.</p> <p> </p> <p>If there is any individual at Vodacom who can make sense that we might get somewhere?</p> <p> </p>