EM
Eugene M
1 reviews | Active since Jan 2010
23 Nov 2015, 09:18
VODACOM CLOSED A ********** CONTRACT IN 1 WEEK
ON 21/09/2015 I REPORTED A ********** OPENING OF NEW VODACOM LINE AS IT WAS HAPPENING IN-STORE AT HI-FI COOPERATION AMANZIMTOTI. THE MANAGER AT HI-FI COOPERATION MENTIONED THAT THEY POLICE ARRESTED THE PERPETRATOR AND HE WILL ENSURE THAT THE NEW LINE IS REMOVED AGAINST MY NAME. THE NEW LINE WAS STILL ACTIVE AFTER 2 MONTHS. AFTER BEING IN CONTACT WITH HELLO PETER, THE MATTER WAS RESOLVED WITHIN A WEEK BY VODACOM, ********** LINE REMOVED AND THE MONEY DEBITED RETURNED TO ME. THANK YOU TO THOSE VODACOM STAFF WHO STILL SHARE THE SAME VODACOM VISION. I REALLY APPRECIATE IT. YOU HAVE RESTORED MY GOOD PERCEPTION ABOUT VODACOM.
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Replies (1)Vodacom's replyOfficial
23 Nov 2015, 10:07Hello emalaza,
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
Regards
Consumer Website Team
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
Regards
Consumer Website Team
Vodacom's reply23 Nov 2015, 10:07
Official
Hello emalaza,
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
Regards
Consumer Website Team
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
Regards
Consumer Website Team
